Shipping policy

Thank you for shopping at Soli Party Co! We’re excited to create something special for your celebration. Below you’ll find details about our shipping process.

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📦 Processing Time

All items are handmade and personalized.

Orders typically ship within 3–5 business days after purchase.

If you need your order by a specific date, please contact us before placing your order so we can confirm availability.

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🚚 Shipping Carriers & Delivery

We ship via USPS (First-Class, Priority, or Priority Express, depending on what you select at checkout).

Shipping timeframes depend on the carrier and service chosen — typically 3–7 business days for standard shipping within the U.S.

Tracking information will be emailed once your order ships.

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❗ Lost or Delayed Packages

Once your package is handed off to the carrier, we are not responsible for shipping delays, lost, or stolen packages.

We’re happy to assist you in tracking your package or filing a claim with the carrier if needed.

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💛 Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

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📌 Rush Orders

If you need an order rushed, please reach out before placing your order — we’ll do our best to accommodate!

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If you have any questions about shipping, feel free to contact us at solipartyco@gmail.com or DM us on Instagram @solipartyco. We’re happy to help!